Privacy Policy

1. Controller

Controller under data protection law:
Bliss Place GmbH, Hermannstraße 45, 12049 Berlin, Germany
Email: info@blissplace.de

2. Hosting and Server Logs

When you visit our website, server log data may be processed (e.g., IP address, date/time, requested page/file, referrer URL, browser/OS). Purpose: secure operation, troubleshooting, and protection against attacks (Art. 6(1)(f) GDPR).

3. Contact

If you contact us by email or contact form, we process your data to handle your request (Art. 6(1)(b) GDPR for pre-contract/contract; otherwise Art. 6(1)(f) GDPR). We retain the data only as long as necessary and where no legal retention obligations apply.

4. Booking / Booking Widget (e.g., Smoobu)

For direct bookings we use a third-party booking widget/service (e.g., Smoobu). Data you enter during booking (e.g., name, contact details, travel dates, booking details) is processed to provide the booking functionality. Legal basis: Art. 6(1)(b) GDPR. Please refer to the provider’s privacy information for details.

5. Cookies / Consent Management

We use cookies and similar technologies. Where not strictly necessary, we use them only with your consent (Art. 6(1)(a) GDPR). Strictly necessary cookies are based on Art. 6(1)(f) GDPR (functionality/IT security).

6. Google Search Console

We use Google Search Console to monitor technical visibility in Google Search. Legal basis: Art. 6(1)(f) GDPR (website optimization and security).

7. Processors / Recipients

We use service providers (e.g., hosting, email delivery, booking system) as processors under Art. 28 GDPR.

8. Retention

We delete personal data when it is no longer needed for the purpose and no legal retention obligations apply.

9. Your Rights

You have rights of access, rectification, erasure, restriction, data portability, and objection. You can withdraw consent at any time.

10. Complaints

You have the right to lodge a complaint with a supervisory authority.